Privacy Policy

Last updated: July 5, 2024

This Privacy Policy describes how Honuteki ("we", "us", or "our") collects, uses, and shares information about you when you access or use our platform available at honuteki.biz, including all related services, features, and content (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Service.

1. Information We Collect

1.1 Information You Provide Directly

Account registration details such as name, email address, and password
Profile information you choose to add
Responses to quizzes, assessments, and interactive exercises
Communications you send us, including support requests and feedback
Payment and billing information when purchasing access to paid features

1.2 Information Collected Automatically

Log data including IP address, browser type, operating system, referring URLs, and pages visited
Device identifiers and technical information about the device used to access the Service
Usage data such as features accessed, time spent, quiz scores, and interaction patterns
Cookies and similar tracking technologies as described in Section 5

1.3 Information from Third Parties

We may receive information about you from third-party services if you choose to connect or authenticate through them, such as social login providers. We may also receive data from analytics providers and advertising partners.

2. How We Use Your Information

We use the information we collect for the following purposes:

To create and manage your account and provide access to the Service
To deliver, personalize, and improve the learning experience
To track progress, generate performance reports, and provide feedback
To process transactions and send related communications
To respond to your inquiries and provide customer support
To send administrative notices, updates, and security alerts
To send promotional communications, where permitted and subject to your preferences
To analyze usage trends and improve the functionality and design of the Service
To detect, prevent, and address fraud, abuse, and security incidents
To comply with applicable legal obligations

3. Legal Bases for Processing

Where applicable law requires a legal basis for processing personal data, we rely on the following:

Performance of a contract: Processing necessary to deliver the Service you have requested
Legitimate interests: Processing necessary for our legitimate business interests, provided those interests are not overridden by your rights
Consent: Processing based on your explicit consent, which you may withdraw at any time
Legal obligation: Processing required to comply with applicable law

4. Sharing of Information

4.1 Service Providers

We share information with third-party vendors and service providers that perform services on our behalf, including hosting, payment processing, analytics, email delivery, and customer support. These parties are contractually obligated to use your information only as necessary to provide those services.

4.2 Business Transfers

If we are involved in a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in good-faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, prevent fraud or illegal activity, or protect the safety of users or the public.

4.4 Aggregated or De-identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, analytics, or marketing purposes.

4.5 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar technologies to operate and improve the Service, remember your preferences, and analyze usage patterns.

5.1 Types of Cookies We Use

Essential cookies: Required for the Service to function and cannot be disabled
Functional cookies: Enable personalization and remember your settings
Analytics cookies: Help us understand how users interact with the Service
Marketing cookies: Used to deliver relevant promotional content

5.2 Your Cookie Choices

You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Service. Where required by applicable law, we will obtain your consent before placing non-essential cookies.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When retention is no longer necessary, we will delete or anonymize your information securely.

You may request deletion of your account and associated data at any time by contacting us at [email protected]. Certain information may be retained where required by law or for legitimate business purposes such as fraud prevention.

7. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, alteration, or disclosure. These measures include encryption in transit, access controls, and regular security reviews.

No method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information, subject to certain exceptions
Portability: Request transfer of your information to another service provider in a structured, machine-readable format
Objection: Object to our processing of your information in certain circumstances
Restriction: Request that we restrict processing of your information
Withdrawal of consent: Where processing is based on consent, withdraw it at any time without affecting prior processing

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing certain requests.

9. Children's Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information without verified parental consent, we will take steps to delete it promptly. If you believe we have collected information from a child under 13, please contact us at [email protected].

10. International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure that such transfers comply with applicable legal requirements and that your information remains protected.

11. Third-Party Links and Services

The Service may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you access through or in connection with the Service, as we have no control over their practices.

12. Marketing Communications

Where permitted, we may send you promotional emails or other marketing communications. You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in any such message or by contacting us directly at [email protected]. Please note that opting out of marketing communications does not affect transactional or service-related messages.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last updated" date at the top of this page. If we make material changes, we will provide notice through the Service or by other appropriate means. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Honuteki
1140 Brookdale Ave D, Cornwall, ON K6J 4P4, Canada
Email: [email protected]
Phone: +1 (450) 844-9606
Website: honuteki.biz